SHIPPING POLICY: Shipping charges for regular models (15-19 inches fuselage length), usually costs approximately $36.00 each depends on the size and weight of the models. Please allow at least 60 days for delivery.
Depending on the volume of your orders and if we have them in stock, we will let you know via email if we can send them faster.
We also accept freight collect just send your account number thru UPS, DHL, Fedex, and other shipping company via sea or air freight. For more information please contact us.
We use plastic bubbles and foam for all our packaging to avoid damage.
RETURN POLICY:
1. The Sales Manager must authorize all returns or exchanges. E-mail Returns.
2. All claims for credit, shortages and/or damages must be placed within 30 days of receipt of merchandise.
3. All returned merchandise must be received by Model Airplane Factory in saleable condition, unless the merchandise is found to be defective.
CUSTOMER RETURNS:
1. The shipping cost of any returns or exchanges remain the responsibility of the customer, unless the merchandise is being returned because the order was incorrectly filled by us or the merchandise is defective.
2. Return shipments to:
FLORLYNS Model Airplanes
#42 Riverside Subd.,
3rd Gate Riverside
Angeles City, Pampanga 2009
Philippines
3. Indicate either refund or exchange within the returned package.
